Software Engineering Lead Analyst - HIH - Evernorth
Position Overview
This role provides intermediate professional input to complex Software Development assignments/projects. They devise and modify procedures to solve highly complex problems considering computer equipment capacity and limitations, operating time, and the form of desired results. In this role, you can expect to design, code, test and debug within programs. This position may perform systems analysis functions and support and provide direction to more junior professionals. This role has high levels of autonomy, only requiring “expert” level technical support from others. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Application Development. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions. This includes technology business direction but also recruiting and mentoring employees and influencing the selection of and relationships with vendor resources to ultimately build and contribute within a world-class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques.
Roles & Responsibilities
• Participates in troubleshooting and problem resolution.
• Aligns engineering solutions with the Technology strategy and supports the application’s requirements.
• Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies.
• Takes accountability for the technology assets owned by the team.
• Provides leadership to the team to achieve the following objectives:
• Design, configuration, implementation of middleware products and application design / development within the supported technologies and products.
• Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity.
• Maximize the efficiency (operational, performance, and cost) of the application assets.
Qualifications
Required Skills:
• Java Developer - 5+ yrs experience in IVR Development, Springboot, Openshift, AWS, Javascript, RestAPI, Microservices, Kafka, Oracle SQL, Jenkins, Orchestrator, Git.
• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong influencing/negotiation skills.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Familiarity with agile methodology including SCRUM team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
Required Experience & Education:
• 5-8 years of experience (IVR Development) - Mandatory
• Proven experience with architecture, design, and development of large-scale enterprise application solutions.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
Desired Experience:
• Healthcare experience.
• Amazon Connect.
• Bot Development (Voice or chat).
Location & Hours of Work:
Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.