Summary: The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders and her subsidiary vessels.
The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.
Reports to: Senior Manager, Vessel IT
Role and Responsibilities:
- Provide support to our fleet of vessels and crew, remotely and on-board
- Install, configure and troubleshooting physical/virtual machines, laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications)
- Participate in the design, implementation of our vessels' IT infrastructure
- Monitor performance and ensure system availability and reliability
- Perform system and network updates/upgrades
- Maintain IT security and backup solutions
- Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed
- Provide out-of-business hours/weekend support as part of an on-call rota
- Occasional ship-boarding is required.
Requirements:
- Bachelor in Computer Science or equivalent.
- 2 - 5 years of relevant vessel IT experience.
- Experience in implementing and supporting cyber security solutions is preferred.
- Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
- Knowledge of ships automation systems will be a plus.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines.
- Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
- Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
- Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
- Strong verbal and written communication skills.
- Proactive and forward thinking.
- Ability to work independently in remote locations with limited access to support.
- Good team player to effectively work with diverse teams.
Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.
We regret that only shortlisted candidates will be contacted.
Attention to recruitment agencies:
X-Press Feeders/Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.